IT consulting, also referred to as technology consulting, relates to services aimed at helping clients on how they can utilise their information technology (IT) to optimally achieve their business goals. The IT consulting segment contains both advisory and implementation services, although the latter represents the overlarge majority of the market's size. Examples of IT consulting services include business process automation, digital risk management, systems implementationa and IT enterprise security.
The market for IT consulting services is estimated to be worth $48.2 billion, which comes down to approximately 21% of the global consulting market. Following an increase in demand in 2011 and 2012, growth rates are forecasted to decline further every year between 2012 and 2015.
IT consultants are hired by clients to support them with using information technology in order to meet business objectives or overcome problems. The type of work can range from strategic (such as developing a new IT strategy or Big Data approach for strategic goals) to tactical (such as the implementation of an ERP system or the selection of an IT system) to highly operational (such as the development of a mobile application).